Frequently Asked Questions
Everything you need to know about our curated home essentials.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number as soon as your package departs our warehouse.
What is your return policy for home decor items?
We offer a 30-day return policy on all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are the materials used in your products sustainable?
At Maarit Hänninen, we prioritize quality and ethics. Many of our textiles and furniture pieces are crafted from organic or recycled materials, and we work closely with artisans who follow sustainable production practices.
How do I care for my handmade ceramics and textiles?
Each product comes with specific care instructions. Generally, we recommend hand-washing delicate ceramics and using cold, gentle cycles for our premium linens to ensure longevity and preserve color.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout. Please note that customers are responsible for any local customs duties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted for your protection.